The Online Store applications are built in our hosting managing software with over 150 web applications. They are available for use to chose and install for free once you buy a hosting service plan. Your online store will be loaded with all the tools you need to be successfully sell your products or services online.

You can start adding products and services to your online store once is ready. It’s advisable to finish setting up, designing or customizing your store, adding products, payment and shipping methods before going live or publishing it. Should you need some help, don’t hesitate to contact our help or support team. You can use PayPal, Apple Pay, Stripe… as your payment methods so customers will be able to buy, pay and checkout on your store.

You have several options to ship products to your customers. You can ship via the popular shipping services of United States Postal Service (USPS), United Parcel Service (UPS), FeDex, DHL… which ship domestically and internationally, and are the most trusted shipping companies and methods based on location and weight. You can also ship using a flat rate per order. The option is decided by you on how you want to ship your products, the online store applications are equipped with different options to choose from.

Our hosting service plans come with a free SSL Certificate to secure your online store and your customers sensitive information. Additionally, you can install security plugins or extensions for free, and purchase extra layers of security with our website security programs. We ensure your ecommerce website stays safe and secure. It’s important to also note that there is nothing like 100% security, so we encourage you to also follow our website security advice in order to prevent hacking and intrusions in your online store.

You are right! Especially that one! But don’t be afraid. Once your site goes live or is published, with a little technical skill, you can be updating your website. We make it easy for you to update your site on your own. You can log in to your site’s dashboard and make minor website updates. However, just a word of wisdom, if you can’t or don’t understand something, just don’t do it as that could damage your site. We suggest that if you need to make bigger changes, get our continual or hourly maintenance plans as needed to save your time and website.

Because we care about the success of our customers and provide them with the support and advice they need to succeed online; and our system and services are powerful, reliable, flexible and easy to use.

Choose the Online Store software or application you want to use after purchasing your hosting service and install it. There are instructions in our help center on how to install and customize them.

Our support teammate can suggest all the add-ons, plugins or extensions that they think you need to run your online store successfully. You can contact our help team for suggestions.

A domain name uniquely identifies a website. Typing a domain name (also called a URL) into your web browser allows you to visit that website. One unique domain name can be used as a company’s website address and for its email addresses. Domains are much more than just names typed into a web browser. Your domain name is how the world will think of you and your business. It’s part of your brand and your marketing plan. You can have multiple domains that each relate to some aspect of your business. A domain name can be easy to remember and help establish you on the web.

Anatomy of a Domain Name you most often see domains listed as www.mycompany.com or www.buydomainname.com. A domain consists of two main parts. Let’s use www.BuyDomains.com as an example: The first part, “buydomains” This is the unique part of the name. It represents your company or brand name. It is how you will be branded and known on the web. The last part is called the extension In our example it is “.com.” Other popular extensions are .net, and .org. Many people will automatically type in .com after any domain. Securing the other extensions can make sense for many people, as they help protect your brand throughout the web.

One of the good reasons to have a domain name is to have personalized email, either for your business or for personal reasons. An email is a unique address, followed by your domain name, such as “[email protected]” or “[email protected].” You can often create multiple email addresses for each domain you own, so that each member of your company has their own address.

Common extensions include: .COM — Abbreviation of “Commerce” — currently available to all .NET — Abbreviation of “Network” — currently available to all .ORG — Abbreviation of “Organization” — currently available to all .INFO — Abbreviation of “Information” — currently available to all .BIZ — Abbreviation of “Business” — currently available to all .GOV — Abbreviation of “Government” — reserved for government institutions .EDU — Abbreviation of “Education” — reserved for educational institutions. Click here to register you domain name now.

Yes. Since your domain name is more like the address of your online home or business. It’s vital to register a domain name in order to easily direct people to your website. A domain name is your distinct identity on the internet. So you can use it to promote yourself, your brand, business or organization. For you, your business or brand to look professional, respectable and attractive online, you need a special domain name. People looking for your services or products can easily find you online if you have a great domain name .

Yes. You can easily use our domain name search and registration tool to search and register your favorite found domain name. This includes domain name suggestions and alternatives to any domain you search . However, if you’re having difficulties or just want some assistance, our customer support team is available to help and guide you in the right direction to find and register the best domain name possible available for your personal or business use.

When a domain name search result show “Already Taken”, it means someone else has already registered it. But don’t be disappointed even when is already taken. There is still hope. There are other ways to try getting that domain name. You can try our special Domain Buy Service, where we negotiate acquiring the domain from its current owner. We also offer a Domain Backorder service, where you purchase a backorder credit to give you a chance to get the domain when it goes into auction.

Most of the Top Level Domains are available for anyone to register. However, a few domain extensions have restrictions on them, which means you can only buy or register them if you, your company or organization meet certain criteria or have authorization. For example, .gov, .edu. and .mil. But again most extensions are available to anyone to buy or register. The good part is that most country code Top Level Domains or ccTLDs are available for anyone to buy or register.

Good question. First, try to make your domain simple and short as possible; this will help people to easily remember it. Long domain names tend to be difficult for people to remember and pronounce. Secondly, it’s to be noted that, there is a limit to domain length, with the minimum being 1 character and the maximum being 63 characters. It’s advisable to make your domain name to precisely reflect your identity, business, organization or brand.

A web hosting service is an Internet hosting service that allows individuals or organizations to make their website accessible via the World Wide Web. Technically, it’s the internet service that enables you to publish or post contents online through a website. It provides the technologies and services needed for the website or webpage to be viewed on the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain in their web browser which take them to your website.

When you buy a Web hosting service plan, your website files are given a space and stored on a server (computer) and assigns it a unique DNS (Domain Name System). The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your website. So when you buy a website hosting plan, you’re basically buying space on one of our servers. and it’s just like the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.

Your decision or choice of web hosting depends on a number of things to put in consideration, the size and features of your website. For example, if you want to create simple, basic website, a blog, an online/eCommerce or a shopping cart, host a podcast. Technically, the higher is your hosting service, the more power it has. But there are other factors you may want to compare, such as the disk space, bandwidth, RAM…Etc. T’s very important also to consider the web applications and programming languages your website will use. Some web applications will run better or exclusively on either Linux or Windows operations system (OS). Please consult your webmaster, designer or developer, or our support team for more information.

There are many different ways, software, programs, or platforms to build/create a website. It’s important to evaluate your skills before choosing your tool; as each one of the tools requires different skills and levels of experience. From hand-coding with HTML to a website builder software or program such as WordPress, Joomla, Drupal, Magento…

If you want to get online quickly and use features without too much work or coding, then it’s advisable to use existing software or Content Management Systems (CMS). Our Web hosting plans give you access to free, server-side applications that can be used to design/develop and customize your website, including popular Content Management System (CMS) applications like WordPress® and Joomla!®.

There are many ways to either publish, move or migrate your website to your hosting service with us. The way or tool you may want to you would depend on convenience, skills and experience. If you have created your website with an HTML editor, like Dreamweaver or Microsoft Expression Studio, or others… you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center to transfer or upload your website files to your hosting. If your files are large, we recommend using FTP (File Transfer Protocol) like FileZilla, which you can download here and it works with Windows®, Mac®, and Linux® operating systems, or you can use other third-party FTP clients as well.

Linux and Windows are two (2) different types of operating systems (OS). However, Linux is the most popular operating system for web servers or hosting services. And since Linux-based hosting is more popular, it has more features that web designers and owners need and want. Therefore, unless you have websites which need specific Windows applications, Linux would be your best choice.

Shared Hosting means your site will share the same server with other websites. It’s usually the cheapest option but with preset administration and customization capabilities. Dedicated Servers and Virtual Private Servers (VPS’) hosting are the type of hosting options with more or full administration access and the ability for hosting customization.

Your choice of VPS depends on the size of your website and the flexibility it needs to run smoothly. You may start with a VPS if you’re running a site that too much of a load for a shared hosting, or later move to a VPS if you’re outgrowing your shared web hosting or just want more control, it’s technically advisable. A managed or fully managed Virtual Private Server (VPS) has more power and flexibility. You will have more freedom with root access to Apache and PHP, tune your performance, security, SSL Certificate and many other software or web applications according to the needs of your website.

It depends on your site, VPS plan and settings. It’s also to be noted that the higher is your VPS plan or service, the more power it has. Usually, the entry level VPS nodes are aimed for customers looking for more flexibility and will possibly not result in a performance improvement. However, the higher end VPS nodes have the potential to provide both flexibility and performance improvements.

Once you select a plan, the upgrade happens automatically within minutes. You can easily upgrade your VPS from your accounts’ dashboard or control panel by following the prompts or asking for the assistance of our support team. Your entire system, OS, software and settings are saved and moved/upgraded to the next plan or package; you don’t have to make any changes. Note that even though you can upgrade your plan, you might not be able to downgrade the plan without not causing problems to your system.

We do assist with free cPanel to cPanel migrations to our VPS when you buy the service from us. However, if your site requires a manual migration, due to complexity or a different control panel, applications and other hosting facts, we will have to evaluate the migration process and let you know the best thing we can do to help.

If you’re a current cPanel shared hosting customer, you can use the built-in cPanel migration tool to migrate or move your site to the VPS hosting. Once the files are moved to your new VPS hosting, the you can redirect or update your DNS accordingly. We also provide a paid professional migration service should you want our professionals to handle everything about your migration.

Surely, you do need some server administration skills to be able to manage your own server. But with our fully managed VPS server we include an easy to use custom cPanel Control Panel that offers many server administrative tools. Our managed VPS requires a more deeper technical skills and experience to manage and keep your website safe and running smoothly.

The time it takes will depend on the type of SSL Certificate. Processing may take longer in the following cases:

• Domain Validation certificates generally take up to 2 days, after owner approval, to be issued
• Organization Validation certificates usually take up to three days, after owner approval, to be issued
• Extended Validation certificates often take up to 10 days, after owner approval, to be issued. It may be longer if additional documents are required

There are three types of Validation used depending on the type of SSL Certificate that you have bought: Domain Validation, Organization Validation, and Extended Validation. The level and process for validation are: DV – Domain Validation: 1 – 2 Business Days, OV – Organization Validation:​ 1 – 2 Business Days, EV – Extended Validation: 1 – 10 Business Days

If your website is entirely protected or some important pages are protected, when a visitor enters an SSL-protected page on your website, their browser bar will display a padlock icon and the “https://” prefix in the URL address or domain name. Majority of internet users know how to check for those SSL or security indicators. The SSL Certificate seal also is a sign to show visitors that your site is verified and secured. Visitors can click on the seal to view your certificate’s status and details, to confirm it’s real and safe to send sensitive information to your website. Websites protected by higher levels of SSL Certificates display a green browser bar giving users the confidence that your website and business are verified and safe.

All SSL protected sites display the “https://” prefix in the URL address bar. However, websites protected with a Premium or high level SSL Certificates display a green browser bar to confirm to visitors that the business or organization’s legal and physical existence was verified according to strict industry standards.

the issuing of Premium Certificate involves a very extensive vetting process. We verify the control of the domain and legitimacy of your company by validating the legal name, address, phone number and other business information. The process takes about 30 days, but during that time, your site will be secured with a free Standard SSL Certificate so you can keep your online transactions secure during your wait time.

Yes. Our SSL Certificates are compatible with desktop and mobile browsers. Just a quick note, to ensure compatibility, please remember to install the CA Intermediate Bundle included with your SSL Certificate.

A Unified Communications Certificate (UCC) is an SSL that secures multiple domain names as well as multiple host names within a domain name. A UCC SSL lets you secure a primary domain name and up to 99 additional Subject Alternative Names (SANs) with a single SSL. You can use a UCC to protect www.m.com, www.domainnames1.com, www.domainnames2.net and www.domainnames3.org.

UCCs are compatible with shared hosting and ideal for Microsoft® Exchange Server 2007, Exchange Server 2010, and Microsoft Live® Communications Server. However, the site seal and certificate “Issued To” information will only list the primary domain name. It’s to be noted that any secondary hosting accounts will be listed in the certificate as well, so if you do not want sites to appear ‘connected’ to each other, please don’t use this type of certificate.

The Website Security is a service that performs daily scans of a website to identify vulnerabilities and protect against threats like viruses, cross-site scripting, SQL injection and even email blacklisting. And “The Trust Seal” provides customer confidence and increases your sales and conversions.

If your website is already hacked and you need to fix it, you need the site cleaning service. With the site cleaning plan, our experts will help clean up your website and secure it. The malware scanning option also can help you clean up the site after you buy the Website Security service. After the service is activated, you will need to request a cleanup. Once we receive the request, we will respond as soon as possible. We will diagnose and clean up your site. We also submit a request to Google on your behalf to re-index your site and remove it from blacklists.

The Website Security performs a Deep Scan on your site by checking the following:

• Reputation monitoring: ensures the reputation of the website is intact and communication to visitors and customers is uninterrupted.
• Malware blacklist: monitors search engine and proprietary malware lists to make sure the site is not blocked by search engines and browsers.
• Spam blacklist: ensures that e-mails reach customers’ inbox (not their Spam folder), SiteLock verifies e-mail addresses, domains, and email servers against lists used by popular email tools to identify spam.
• SSL Verification: ensures users do not see a certificate warning or error when visiting your site.
• Network security: validates the security of the network by making sure there is no opportunity for hackers to access the server.
• Drive-by-downloads: scans the website to ensure visitors are not being infected with viruses often placed on websites by hackers.
• Customer data protection (SQL & XSS): performs forward- and backward-looking scans to make sure current and future visitor/customer data on the site is secure.
• Application security: verifies that any 3rd-party applications installed on your website are secure and up-to-date.
• Business Verification: certifies the validity of the business and provides a certification badge to display to website visitors to let them know the business or website is legitimate.
• Domain ownership: ensures that the domain owner is in control of the website domain.
• Postal Address: verifies that the site owner can receive and respond to postal mail, such as customer payments or inquiries.
• Phone Verification: ensures that there is a phone number where customers can report issues or request additional products or services.

Sure! Whether you host with us or not, we want to help you secure your website to protect yoursef, your company, customers or users. We want to make the internet a safer place for everybody. The Website Security can secure your Content Management Systems, including WordPress, Joomla, Drupal, Magento .. and any custom coded website created with HTML, PHP, ASP… regardless of your hosting company.

The Website Security is a subscription service which is billed for in advance and available in one-year terms

The higher the plan, the better the level of security tools you have. The Basic plan covers all your basic website security needs. It includes daily site scanning and guarantees cleanup of any suspicious malware, if found. The next is the Premium, which includes the same scanning and guaranteed cleanup, but it also places your site on our world-wide server network (CDN), which means your site is ‘close’ to anyone who visits and therefore loads faster all over the world. Enterprise also includes an additional layer of security, Firewall (WAF) protection, which blocks any traffic that it deems suspicious or dangerous. Should any issues arise, our special team of security experts will be at your service.

Website Security will notify the site owner by email, and with an alert in the Dashboard. The report will provide complete information about the issue that is found along with help to remove it.

Website Security scans your website every day. Depending on your Website Security plan, you can choose from 30-minute, 12-hour, or daily security monitoring and scan frequency. If any malware is found, you will be notified immediately.

With Workspace, you’ll receive a number of additional business-grade services not included with Google’s free consumer apps. These services include: custom business email @yourcompany, twice the amount of cloud storage across Gmail and Drive, 24/7 phone and email support, 99.9% guaranteed uptime on business email, interoperability with Microsoft Outlook, additional security options like two-step authentication and SSO, and administrative controls for user accounts.

No. When you sign up for Workspace, you’ll gain access to a set of integrated apps that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets, or Slides, collaborators automatically receive email alerts. With a single click, you can launch a Hangouts video meeting from your inbox or calendar. Using these tools together improves productivity and gives your business the most value. However, you are welcome to purchase the suite and only use the services of your choice.

We’ve found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on Workspace to create different kinds of files, including text documents, spreadsheets, and presentations. You can work on those files in real-time with other people and store them in the cloud with Google Drive. Workspace’s apps work across devices. Unlike traditional desktop applications, there is no software to install. Workspace is also compatible with files made in other programs, such as Microsoft Office.

Workspace’s Gmail features include custom business email @yourcompany, unlimited group email addresses, 99.9% guaranteed uptime, twice the storage of free Gmail, zero ads, 24/7 phone and email support, Workspace Sync for Microsoft Outlook, and more.

Yes. A user can have multiple email addresses by creating email aliases such as support@yourcompany. You can add up to 30 email aliases for each user.

Yes. Migration tools are available for importing your old emails from legacy environments such as Lotus Notes and Microsoft.